Why am I missing a commission missing from my statement?
There are various reasons why a commission could be missing from your statement.
Archives: FAQs
When does Fidelis pay commissions?
Fidelis pays commissions and overrides bi-weekly.
How do I view my commission statements from Fidelis?
Fidelis commission statements can be found in your agent portal at https://fidelisagents.com/.
How can I see if I am ready to sell and what my writing number is for a specific carrier?
You can access you’re ready to sell statuses by logging into the fidelisagents.com portal and selecting contracts.
What can the people and operations department do for me?
At Fidelis Consultants, we focus on process improvement, labor oversight, strategy, and cross-departmental interaction.
How do I contact the servicing department?
Please send requests through the portal (maybe insert link here).
What can the servicing department do for me?
We want to help you schedule appointments, improve data accuracy, increase client retention, and grow your book through upselling.
How do I add appointments to my existing contracts?
Every carrier has different guidelines when requesting appointments.
What do I need to do to contract my entity/agency?
Send an email to newagent@fidelisins.com advising that you would like to contract your entity/agency.