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Category: Contracting

What happens if I’ve recently moved and need to update my license from non-resident to resident or vice versa?

If you’ve moved, please update your non-resident license to a resident license, and vice versa. *Please note that this usually requires your license to be inactive for several days before

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What should I do when I renew my license(s)?

When you renew your license(s), please remember to send contracting@fidelisins.com a copy of your updated license(s) so we can keep our contracting records up-to-date.

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What should I do if I’m obtaining a new state license and want to add an appointment to my existing contracts?

If you’re getting a new state license, please email a copy to contracting@fidelisins.com and let us know which carriers you’d like to be appointed with. Some carriers have “just in

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Does the contracting department handle Agent commission questions?

No, you will need to email our Commissions Department at commission@fidelisins.com.

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What should I do if my contracting link is not working?

Please open the contracting link in a private browser such as Safari, Google Chrome, or Microsoft Edge. If the issue persists, please reach out to the Contracting Department via phone

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How can I see if I am ready to sell and what my writing number is for a specific carrier?

You can access you’re ready to sell statuses by logging into the fidelisagents.com portal and selecting contracts.

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How do I add appointments to my existing contracts?

Every carrier has different guidelines when requesting appointments.

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What do I need to do to contract my entity/agency?

Send an email to newagent@fidelisins.com advising that you would like to contract your entity/agency.

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We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1–800– MEDICARE to get information on all of your options.