2023 Holiday Hours: New Year's Eve (Observed)
2023-12-29
All Fidelis offices will be closed on December 29th in observance of New Year’s Eve.

2024 Holiday Hours: New Year's Day
2024-01-01
All Fidelis offices will be closed on January 1st to celebrate New Year’s Day.

National Webinar: Strategies for the General Election Period and D-SNP Opportunities
2024-01-31 10:00 - 11:00 (America/Phoenix) | Zoom
How to take full advantage of the General Enrollment Period and Medicaid opportunities!
Join us as we discuss:
• Timelines & Important Facts About General Enrollment Period (and how it could affect those with LIS/Medicaid)
• Federal Medicaid and LIS Level Changes
• Common Questions
• Where to go for help (anywhere in the nation)
Click HERE to Register for the Webinar!

Manny Felix
BCBSAZ Senior Manager Medicaid Sales
Manny Felix, from the Blue Cross Blue Shield of Arizona Health Choice team. Manny is a recognized expert helping agents in multiple states with understanding Medicaid and DSNP opportunities through his Medicaid with Manny trainings.

2024 Office Hours: All Fidelis Offices Closed
2024-02-19 - 2024-02-23
Please be informed that the Fidelis team will be attending a Company Retreat from February 19th to 23rd, 2024. This retreat is dedicated to strategizing and improving as a company, ultimately leading to an even better agent experience for you.
Office Closure and Limited Availability:
• All Fidelis offices will be closed during this time.
• Our Commissions, Contracting, and Compliance Departments will have limited email access but will reply to your inquiries at their earliest convenience.

We understand that this closure may affect your schedule, and we apologize for any inconvenience. We look forward to resuming regular operations on Monday, February 26th, 2024, with a renewed commitment to your success.
For any immediate questions concerning the upcoming closure, please do not hesitate to contact your local Sales Director.
Thank you for your understanding and continued partnership.

National Webinar: Utilize Strategies to Make the Most Out of MedicareCENTER
2024-02-28 10:00 - 11:00 (America/Phoenix) | Zoom
How to make the most out of MedicareCENTER!
Join guest speaker Anna Patrick in this live training exclusively for Fidelis agents, which will include:
• Sales strategies, such as how to market your PURL
• Enrollment capabilities and common questions
• Enhancements and additions: this is a great opportunity to see what has been added to the platform
• Section for Q&A
Click HERE to Register for the Webinar!

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Wellcare Medicaid Training
2024-03-20 10:00 - 12:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Shaina M. Ramone with Wellcare will be at the New Mexico office for a training with both new and seasoned agents.

The training will include:
• Information on the New Mexico Medicare Savings Program
• Program eligibility factors & how to apply
• How this works with Medicare
• Highlights on the Wellcare Dual Plan

Please RSVP for this event by clicking HERE!

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National Webinar: Helping People Year-Round D-SNP, LIS, & C-SNP Opportunities
2024-03-27 10:00 - 11:00 (America/Phoenix) | Zoom
Join Sales Director Karrie DeVore for our March National Webinar!
• Learn How To Compliantly Help Medicare Beneficiaries Year-Round
• D-SNP, Low-Income Subsidy, & C-SNP Opportunities
• Support To Help You as You Grow This Part of Your Business
• Where To Go For Help (Anywhere in the Nation!)
Register today for this exciting webinar by clicking HERE!

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2024 Holiday Hours: Good Friday
2024-03-29
All Fidelis offices will be closed on Friday, March 29th, in honor of Good Friday. We will be back to normal operating hours Monday, April 1st.

April Fool's Frenzy at Fidelis New Mexico
2024-04-01 | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Calling all New Mexico Agents! For one day, you will have a chance to come by the New Mexico Office and try to pull an April fool’s joke on Sale Director, Brad Woolard. Join in on the fun opportunity and the best prank will win a gift card!

If you have questions or for more information, please call the New Mexico Office: 505.389.4305

Oak Street Meet and Greet
2024-04-16 11:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Attention All Agents! Join us and special guest Mary Duran for a special presentation including:
• Introduction of Oak Street Health – Primary care clinic for adults on Medicare.
• Explanation of Valued Based Care Model – How it is Different
• Ways we work with Agents and the Opportunities to Partner Together
• Meet some of Oak Street Health Outreach Team Members and Mary Duran, the Regional Partnership Manager, to Network and Build Connections

Click HERE to save your seat!

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Sales Pursuit Strategies with UnitedHealthcare
2024-04-17 10:00 - 12:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Join Reyna Zavala with UnitedHealthcare at the Fidelis New Mexico office & hear the top strategies to gear up for the upcoming AEP.
• Learning how to generate applications
• Filling your pipeline for AEP
• Help position you for DSNP opportunities

Please click HERE to save your seat!

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Compliance Training with Mitchell Anderson
2024-04-24 13:00 - 15:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Join us for an informative session on navigating compliance for the upcoming year with our expert Compliance Officer, Mitchell Anderson. Get essential insights, best practices, and strategies to navigate regulatory challenges effectively!

Please click HERE to save your seat!

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Annual Agent Appreciation in New Mexico
2024-04-25 11:00 - 13:00 (America/Denver) | Isotopes Park | Tecate Terrace, 1601 Avenida Cesar Chavez SE, Albuquerque, NM, 87106, United States
It’s Time to Celebrate You!
Batter Up! Get ready for our annual Agent Appreciation event, celebrating the hard-working people who make Fidelis outstanding in our “field”!

All agents with at least one contract under Fidelis are invited to participate in the FUN, FOOD, DOOR PRIZES, and MVP AWARDS! Please be sure to RSVP by clicking HERE!

Please click here to view the Parking Map and Driving Instructions.

We look forward to seeing you there! For more details about this event, please contact your local Sales Director.

Med Supp Education Series: The ALLSTATE Medicare Supplement
2024-05-01 10:30 - 11:30 (America/Phoenix) | Zoom
Join us for an exclusive showcase revealing the best-kept secret in the Medicare supplement industry! This event is a must-attend for anyone eager to enhance their portfolio with a standout product. Join us as we discuss:
• Innovative Stackable Discounts: Learn about Allstate’s pioneering approach that offers up to 25% savings on Medicare supplement premiums.
• Lead Generation: Explore strategies to leverage these discounts for new lead generation.
• Exclusive Agent Incentives: Unlock More Compensation with Allstate Incentive program.
• Client Value-Adds: Discover the exceptional client benefits setting Allstate apart, like improved hearing support through Amplifion and Active and Fit access.
• Streamlined Processes: Get insights into our efficient on-the-spot underwriting and user-friendly electronic applications, simplifying your workflow.

Register today and come see what you have been missing and begin selling Allstate Medicare Supplements!

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May the 4th Be With You
2024-05-03 11:00 - 14:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
May the 4th Be With You!
Stop by the office to chat with Sales Director Brad Woolard and grab Star Wars themed cupcakes!

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Continuing Education Course with Jessica Montano
2024-05-08 10:00 - 12:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Dive into knowledge with Jessica Montano from Aenta!
Join us at our Fidelis Office for a captivating free course that not only enlightens but also earns you continuing education credits. Let’s learn and grow together from 10:00 am to 12:00 pm!
Click HERE to save your seat!

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Med Supp Education Series: The Humana Achieve Medicare Supplement
2024-05-08 10:30 - 11:30 (America/Phoenix) | Zoom
Is Humana Achieve Medicare Supplement Still Relevant?
Join us for a comprehensive webinar to explore the significant improvements implemented in Humana Achieve Medicare Supplement, affirming its position as a leading product in the market. This event is crucial for those looking to enrich their Med Supp portfolio with a product that’s continuously evolving to better serve its clients.
The improvements include:
-Enhanced Household Discount
-Industry Leading Incentive program
-Rate Reductions and Rate Holds
-Client Value-Adds
Click HERE to register! Don’t miss out on this opportunity to stay ahead in the Medicare supplement industry.

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Med Supp Education Series: Spotlight On Bankers Fidelity!
2024-05-09 12:30 - 13:30 (America/Phoenix) | Zoom
Cross-selling is essential for insurance agents…and it just so happens that ancillary coverage like Hospital Indemnity, is essential for consumers – it’s a true win, win.
Bankers Fidelity Life Insurance Company® is a provider of a competitive line of life and supplemental health insurance products, including:
• Medicare Supplement Insurance
• Short-Term Care Insurance
• Final Expense Life Insurance
• Lump Sum Cancer Insurance
• Hospital Indemnity Insurance
For 65 years, we have had the honor of supplying the individual and senior market with a comprehensive suite of products and responsive service. We understand our customers’ needs and aim to help provide them with the peace of mind they deserve. At Bankers Fidelity, we know the value of going above and beyond to ensure that every policyholder’s desires needs are met.
Click HERE to Register and join us to learn more about this essential product from Bankers Fidelity!

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Mother's Day Flower Pick-Up at Fidelis New Mexico
2024-05-10 10:00 - 13:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Happy Mother’s Day Weekend! 💐
Stop by the office and pick up some flowers for the wonderful Mothers in your life!
Reach out to the New Mexico office with questions.

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Aetna Training with Jessica Montano
2024-05-14 10:00 - 12:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Join us at the New Mexico office for an Aetna Training with Jessica Montano!
Jessica will be going over the following:

• Veteran Benefits
• Grassroots Marketing

• Election Periods

• Selling Aenta during lock-in period

Agents will also have an opportunity to have one-on-one strategy sessions with Jessica! Save your seat by clicking HERE!

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Med Supp Education Series: The MAC Med Supp Showcase
2024-05-14 10:30 - 11:30 (America/Phoenix) | Zoom
Exploring the Continued Relevance of Medicare Supplement with MAC.
Join us for a webinar on the importance of Medicare Supplement in today’s market, featuring insights from Manhattan Assurance Company (MAC). Known for its competitive pricing nationwide and a streamlined application process, MAC stands out in the industry.
Established in 1850, MAC’s longstanding reputation as one of the oldest and most dependable companies is a testament to its reliability and expertise.

Key Highlights:
– Uncover the benefits of Manhattan Life’s exceptional Medicare Supplement plans.
– Introduction to MAC’s latest offering: a cutting-edge Short Term Care product, set to revolutionize Longevity Health Planning.
This eagerly awaited addition promises significant impacts on the industry.

Attend this webinar to gain valuable insights and expand your offerings with MAC’s innovative solutions. Click HERE to Register!

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Med Supp Education Series: The ABL Medicare Supplement
2024-05-14 11:00 - 12:00 (America/Phoenix) | Zoom
As an insurance agent, you know that selling Medicare Supplements to seniors is a great way to grow your business. But with so many companies on the market, it can be hard to know where to start.
Join our exclusive webinar on ABL Medicare Supplement and discover why it’s the top choice for your clients. With competitive rates, on-the-spot underwriting, and a rich company history, this webinar is a must-attend event.
ABL Medicare Supplement offers highly competitive rates, providing exceptional value to your clients. Learn how its on-the-spot underwriting process streamlines eligibility assessment and ensures immediate coverage.
Don’t miss this opportunity to enhance your business. Register HERE for the ABL Medicare Supplement webinar.

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Med Supp Education Series: Plan N For The Win!
2024-05-15 10:30 - 11:30 (America/Phoenix) | Zoom
Spring is almost here, but the weather isn’t the only thing that’s changing…the Medicare Supplement market is in flux too, and you know what – we’re EXCITED about it -!
Because we know that being partnered with folks like you means that we’re uniquely positioned to spot & capitalize on opportunities that others will miss!
With healthcare costs on the rise, senior insurance products like Medicare Supplements have never been more essential…and yet, foreseeable headwinds are likely to through many off course, but not you and me!
Join us to learn why Med Supp PLAN N is poised to become a crowd favorite—a growing super star in the senior insurance marketplace—and to learn how you can become an early adopter and seize this opportunity before the ship has sailed!
Click HERE to Register!

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Exclusive Training with Blue Cross Blue Shield of New Mexico
2024-05-15 13:00 - 14:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Stay up-to-date!
Blue Cross and Blue Shield of New Mexico will be at the New Mexico Office to review the latest changes in the DSNP Market. Don’t miss this Fidelis-exclusive event!
Click HERE to RSVP for this event.

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Med Supp Education Series: The AFLAC Med Supp Showcase
2024-05-16 11:00 - 12:00 (America/Phoenix) | Zoom
Are you an agent searching for an exceptional opportunity to expand your portfolio and offer top-notch coverage to your clients? Look no further!
The upcoming webinar on Aflac Medicare Supplement is precisely what you need to unlock a world of benefits and growth potential.
With an astounding 87% recognition rate among seniors, Aflac’s iconic duck logo has become synonymous with trust and reliability. By adding Aflac Medicare Supplement to your portfolio, you instantly tap into this established brand’s credibility, giving your clients the peace of mind they deserve when making important healthcare decisions.
During the webinar, you’ll gain valuable insights into the features and advantages of Aflac’s Medicare Supplement plans. You’ll discover the unparalleled rates they offer, ensuring affordability without compromising on quality coverage. Having the ability to provide your clients with great rates is not only financially advantageous for them, but it also positions you as a trusted advisor in their eyes.
Moreover, Aflac Medicare Supplement offers a comfortable conversation about healthcare coverage. By attending the webinar, you’ll learn about the user-friendly tools and resources that simplify the enrollment process, making it a seamless experience for both you and your clients.
Click HERE to Register!

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New Mexico Fidelis FastStart Introduction
2024-05-16 14:00 - 16:00 (America/Denver) | Fidelis New Mexico Office, 1350 Jackie Rd SE, Rio Rancho, NM, 87124, United States
Join us for an in-office Fidelis FastStart Introduction Event with Sales Director Brad Woolard!
Whether you’re a fresh face in the industry or a seasoned pro in need of a powerful refresher, this program has you covered.
At FastStart, we believe in empowering you with a solid insurance industry foundation, equipping you with all the essential basics to hit the ground running in no time.
You won’t want to miss this event, save your seat today! Click HERE to RSVP.

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Med Supp Education Series: How to Present Hospital Indemnity
2024-05-20 09:00 - 10:00 (America/Phoenix)
Better protect your clients from their MA coverage gaps.
CSG makes the Hospital Indemnity cross-sell easy with the Fill the Gaps tool. Ryan McMillan from Bankers Fidelity will be joining us to talk about Hospital Indemnity plan benefits. We will demonstrate how you can stack Bankers Fidelity Hospital Indemnity plans, adjust daily benefit amounts and add plan riders to customize a plan for your client to fill their Med Adv coverage gaps. Agents say this tool helps them explain the benefits of a Hospital Indemnity plan to their MA clients making it the perfect cross-selling tool.

Click HERE to Register!

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National Webinar: Client Needs and Tailored Solutions with the Queen of the Bundle
2024-05-21 10:00 - 11:00 (America/Phoenix) | Zoom
Fidelis presents nationally recognized Gaylan Hendricks, the Queen of the Bundle, to highlight the powerful relationship between understanding client needs and delivering tailored solutions.
You may have heard Gaylan speak at industry conferences such as Medicarians, MedicareCon, Ms. Medicare, and Medicare & Margaritas, to name a few. Gaylan is a dynamic speaker who has been rocking the insurance industry for nearly 40 years. Her inspirational message will show you how to grow your business NOW!

Click HERE To Register for the Webinar!

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Med Supp Education Series: Perfecting The Client Needs Assessment
2024-05-21 10:30 - 11:30 (America/Phoenix) | Zoom
Take better care of your clients by unlocking the power of a Client Needs Assessment.
Join us for an exclusive webinar that will empower you to enhance your insurance career and prioritize your clients like never before. Discover the secret to success by incorporating a Client Needs Assessment (CNA) into your toolkit, ultimately boosting your ancillary sales.
During this session, we will delve into:
– Unlocking the Power of a Successful CNA
– Essential Information to Seek
– Proven Sample Questions
– Uncovering Client Needs Effectively
– The Key Ingredients for Success
Secure your spot and save the date for this invaluable information showcase.
Register HERE to transform your insurance practice!

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Med Supp Education Series: Mastering Med Supp - Part 1
2024-05-22 10:30 - 11:30 (America/Phoenix) | Zoom
Are you new to the world of Medicare Supplements?
Join us as we embark on a journey to uncover the compelling reasons behind why 1 in 3 clients are embracing the power of Medicare Supplements.
It’s time to tap into the immense potential of this series and supercharge your Medicare Supplement knowledge.
Learn the secrets behind why one-third of clients are seizing the opportunity with Medicare Supplement coverage.
Medicare Supplements, or Medigap plans, are the missing puzzle piece that completes your Medicare coverage, elevating it to new heights. In this exclusive event, we will guide you through the compelling reasons why these plans have always been an absolute must-have for anyone seeking optimal protection and peace of mind.
Click HERE to Register! Join us as we delve deep into the realm of Medicare Supplements, revealing the extraordinary advantages that await your clients.

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